Privacy Policy – si6x Data Protection & Your Rights

1. Introduction

si6x is an online casino and sports betting platform serving users in Pakistan. We understand that when you provide us with personal information — whether during registration, identity verification, or use of our Services — you are placing trust in us to handle that information responsibly. This Privacy Policy is our commitment to doing exactly that.

This policy explains our practices clearly and without unnecessary legal jargon, so that Pakistani users — whether in Karachi, Lahore, Islamabad, Rawalpindi, or elsewhere — understand precisely what happens with their data from the moment they visit si6x.org.

This Privacy Policy should be read alongside the si6x Terms & Conditions. In the event of any conflict between this policy and the Terms, the Terms shall prevail unless this policy expressly states otherwise.

2. Data We Collect

si6x collects personal data through several points of interaction with the platform. The categories of data we collect are described below.

2.1 Registration Data

When you create a si6x account, we collect the following:

• Full name as it appears on your official identity document.
• Date of birth (for age verification purposes).
• Email address and/or Pakistani mobile number.
• Username and encrypted password credentials.
• Country and city of residence.

2.2 Identity Verification (KYC) Data

To comply with our obligations and to prevent underage gambling, si6x may request:

• Copy of a valid government-issued photo ID (e.g. CNIC, passport).
• Proof of address (e.g. utility bill, bank statement).
• Proof of payment method ownership (e.g. screenshot of JazzCash or Easypaisa account in your name).
• Selfie or liveness verification image in some cases.

2.3 Financial Transaction Data

When you make deposits or withdrawals, si6x records transaction amounts, dates, payment method identifiers (e.g. last four digits of a bank account or the registered mobile number on a JazzCash/Easypaisa account), and transaction statuses. Full payment instrument numbers are not stored by si6x — these are handled by the respective payment provider.

2.4 Behavioural & Usage Data

si6x automatically collects data about how you interact with the platform, including:

• IP address and general geographic location at login.
• Device type, operating system, and browser version.
• Pages visited, features accessed, and session duration.
• Games played, bets placed, and wagering history.

2.5 Communication Data

If you contact si6x support via live chat or email, we retain records of those communications including the content of the exchange and any information you voluntarily provide during the interaction.

Data Category	Examples	Collected At
Registration	Name, email, mobile, DOB	Account creation
KYC / Identity	CNIC, passport, selfie	Verification request
Financial	Transaction amounts, payment reference	Deposit / withdrawal
Behavioural	IP, device, session activity	Platform use
Communications	Support chat / email content	When you contact support

3. How We Use Your Data

si6x uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your si6x account, including processing your login requests and keeping your account details accurate.
• Identity & Age Verification: To verify that you meet the 18+ age requirement and to confirm your identity in compliance with our KYC obligations.
• Transaction Processing: To process PKR deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other supported methods.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct on the si6x platform.
• Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling and to apply responsible gaming tools, limits, or self-exclusion measures where appropriate.
• Customer Support: To respond to your enquiries, resolve disputes, and deliver assistance through the si6x support channel.
• Platform Improvement: To analyse aggregated behavioural data for the purpose of improving platform performance, user experience, and product development.
• Legal Compliance: To fulfil si6x's obligations under applicable regulatory frameworks, including responding to lawful requests from relevant authorities.

4. Legal Basis for Processing

si6x processes personal data on one or more of the following legal grounds depending on the purpose of processing:

• Contractual Necessity: Processing required to perform the contract between si6x and you, including account creation, transaction processing, and customer support.
• Legal Obligation: Processing required to comply with applicable legal requirements, including KYC identity verification, age verification, and anti-money-laundering obligations.
• Legitimate Interests: Processing in furtherance of si6x's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your privacy rights.
• Consent: Where si6x relies on your consent for a particular processing activity (e.g. certain types of marketing communication), you retain the right to withdraw that consent at any time by contacting support.

5. Data Sharing & Third Parties

5.1 Service Providers

si6x engages third-party service providers to support the delivery of its platform, including payment processors (e.g. JazzCash, Easypaisa, and banking partners), game content providers, KYC verification technology vendors, and cloud infrastructure operators. These providers are contractually bound to process personal data only as instructed by si6x and in accordance with applicable data protection standards.

5.2 Regulatory & Law Enforcement Authorities

si6x may disclose personal data to regulatory bodies, law enforcement agencies, or courts where required to do so by applicable law or valid legal process. si6x will, where legally permissible, notify the affected user of such disclosure.

5.3 What We Will Not Do

si6x will not sell, rent, or otherwise commercially exploit your personal data to third-party marketing companies or data brokers. Your data is not a product — it is information entrusted to si6x in the course of using our Services, and it is treated accordingly.

6. Cookies & Tracking Technologies

si6x uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device when you access si6x.org. We use the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function correctly, including session authentication and security tokens. These cannot be disabled.
• Analytics Cookies: Used to collect aggregated information about how users interact with the si6x platform, enabling us to improve performance and usability. These cookies do not identify individual users.
• Preference Cookies: Store user preferences such as language and display settings so that they persist across sessions.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of parts of the si6x platform.

7. Data Retention

si6x retains personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations. Specific retention periods vary by data category:

• Account registration data is retained for the duration of your account and for a minimum of five years after account closure, in line with standard anti-money-laundering record-keeping requirements.
• KYC identity documents are retained for a minimum of five years following account closure or the date of the last transaction, whichever is later.
• Financial transaction records are retained for a minimum of five years for compliance purposes.
• Support communication records are retained for three years from the date of the last interaction.
• Behavioural and analytics data is retained in aggregated or anonymised form and is not subject to fixed deletion timelines once anonymised.

Where no legal or regulatory obligation requires continued retention, si6x will delete or anonymise personal data that is no longer required.

8. Security Measures

si6x implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your device and si6x servers.
• Encryption of stored sensitive data including passwords (which are hashed and never stored in plain text) and KYC documents.
• Role-based access controls limiting internal access to personal data to authorised personnel with a legitimate need.
• Regular security reviews and vulnerability assessments of the si6x platform and infrastructure.
• Two-factor authentication available to all users as an additional account security layer.

While si6x takes these measures seriously, no online platform can guarantee absolute security. Users are encouraged to use strong, unique passwords for their si6x accounts and to enable two-factor authentication.

9. Your Data Rights

As a registered si6x user, you have the following rights in relation to your personal data, subject to applicable law and regulatory retention requirements:

• Right of Access: You may request a copy of the personal data si6x holds about you.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. Some corrections can be made directly through your account settings.
• Right to Erasure: You may request deletion of your personal data. Note that we may be unable to delete certain data where retention is required by law (e.g. KYC records for anti-money-laundering compliance).
• Right to Object: You may object to certain types of processing, including direct marketing communications.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the si6x support team via live chat or email at [email protected]. We aim to respond to verified data requests within 30 calendar days.

10. Children's Privacy

11. Changes to This Privacy Policy

si6x reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, regulatory requirements, or platform operations. When material changes are made, we will notify registered users via email or an in-platform notification. The date of the most recent update is displayed at the top of this page. Your continued use of si6x following notification of an updated policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how si6x is protecting your information.

12. Contact

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by si6x, please contact us through one of the following channels:

• Live chat: Available 24/7 through the si6x platform.
• Email: [email protected]

Please include your registered email address or mobile number in any data request to enable us to verify your identity before processing your request.